Quality of Service
- We will comply with internationally recognized Good Distribution Practices to deliver your warehousing and logistics needs.
- We will give you accurate billing and monthly reports of your stock
- We will execute your outbound warehouse requests within 24 hours.
For small outbound requests (e.g., less than 20 cartons etc.) we will execute your order within 30 minutes
Communication
- We will respond to all business enquiries submitted through solutions@beyondlogisticsug.com within one (1) hour.
Professionalism
- All your transactions will be handled accurately and accompanied by all supporting documents.
Customer Care
- Queries, concerns and feedback can be submitted any time through operations@beyondlogisticsug.com. We will resolve your queries and concerns within five working days.
- We will interact and treat you with respect at all times